Last Updated: 08-05-2025
Welcome to the Turi Furniture website. These Terms and Conditions (“Terms”) govern your use of our website and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
All products listed on our website are subject to availability.
We reserve the right to modify or discontinue products at any time without prior notice.
Orders are confirmed only after full payment or a required deposit is received.
Custom orders may require longer processing times and are not eligible for cancellation once production begins.
All prices are listed in Kenyan Shillings (KES) and include VAT unless stated otherwise.
We accept payments via M-Pesa, bank transfers, and select mobile money platforms.
Turi Furniture reserves the right to change pricing at any time but will honor the price agreed upon at the time of order confirmation.
We offer delivery services across Kenya. Delivery charges may vary depending on your location.
Delivery timelines are estimates and may be affected by factors beyond our control (e.g., traffic, weather, supplier delays).
Customers are responsible for providing accurate delivery information.
In case of failed delivery attempts due to incorrect details, additional charges may apply.
We accept returns within 3 days of delivery, only for items that are damaged or defective.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.
Custom-made or personalized furniture is not eligible for return unless damaged upon delivery.
Refunds will be processed via the original payment method within 7–14 business days.
All furniture comes with no warranties (unless otherwise specified).
Any Warranty if given does not cover wear and tear, misuse, water damage, or alterations made by the customer.
All content on our website (text, images, logos, etc.) is the property of Turi Furniture and may not be used without permission.
Your personal information is handled in accordance with our [Privacy Policy]. We do not sell or share customer data with third parties.
Turi Furniture is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
These Terms are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.
For questions, returns, or support, contact us via:
📞 +254 700 044000
📧 info@turifurniture.co.ke
📍 Visit our showroom or reach us through our social media pages.
At Turi Furniture, we specialize in creating stylish, durable, and affordable furniture designed to bring warmth and elegance to every space.
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